I ran into a friend at the airport a few months ago. I was sitting at the gate cruising social media and low and behold she checked in at the same gate for the same flight. I found her and we talked for a few then got to our seats, which were two rows away. We did a few hahas over the rows then sat down. I could hear her talking about our upcoming trips.
Backstory I have known this woman for 15 years. I have been a stylist most of those. I have worked for Thermafuse for most of those years. We are friends on social media and in real life. She should be aware what I do for work.
So when I could hear her talking to her seat mate about what she does. She said I’m a speaker. He said what does your friend do “something with hair”!!! Are you kidding me.
But it hit me. That is what people think of us. Something with hair.
I was going to the same city and getting paid to do the same thing – speak to people but somehow mine was “something with hair” and hers was “I’m a speaker!”
What really floored me about this gal saying “something with hair” is that we, as stylists, tend to view ourselves this way. We are way more than that. I know you know it. We all know. But do you portray that with your friends and family, or are you just a stylist? We know that we are counselors. Therapists. Match makers. Life coaches. Goal setters. Day makers and friends for life. But do we respect what we do enough to tell the world.
When someone asks what do you do what is your answer?
I’m a stylist a hair dresser???
Or do you say. I make a person’s dreams come true every day. I communicate on a level that most can’t understand. I am the light in the day of many. I am the thing that people look forward to and lie to their husband about. I am the excuse to sit I am the excuse to talk I am an integral part in people’s lives.
My clients come back to me because of my award winning personality (laugh). But really, I care for them they know it. I ask them to help me with my life too. Not talking about myself, just asking. You see they have been with me for a long time and now need to feel needed. They like helping me with my refi, or my garden. They like to feel that I need them just as much as they need me.
I also have this job we call platform artist. But no one outside our industry even knows what that is. I am an international educator…now that sounds fancy. I am a performance artist in the hair industry.
There is no shame in being a hairdresser, a stylist or cosmetologist. But we are so much more and it is time to act like it.
I asked a 2 people that I admire in this industry about what makes clients come back to their salon, why are they respected in the industry.
Here is what I got.
Jessica – Owner/Stylist/Educator – I have built a warm and open environment they can feel from the moment they walk in the door. We create a stand-alone experience, not just a haircut. As an educator my company chose me because of my willingness to learn and grow. I like to give my knowledge in a class in a way that connects with each person so that I am relatable.
Emily – Stylist/Educator – My clients come back because their expectations were met or exceeded and because we made sure to re-book them before they left (laugh). I have grown into a position of influence because I have a strong desire to give back to the industry. Once upon a time I was offered an incredible opportunity and even though I was scared I said yes. The most important thing I have learned along the way, is to stay humble.
What strikes me is there was no hesitation in their answers. They are confident people. They know what they bring to the world. We all bring something to this world. Something very important. What is that thing? It doesn’t have to be different or better. This world is huge and there are billions of people who need us. What makes you matter in this world? Your family? Your Salon? The smile you pass on to others? Holding the door open? Letting someone go in front of you? You matter. You matter to more than one person. I guarantee it. You matter so much to someone and you don’t even know it.
The woman who said that I did something with hair is a motivational speaker. She sells books. She matters to someone too. She probably matters to a ton of people.
What can we learn from this? We can choose pull the wind from someone’s sails. It is easy to do and I am sure we all do it all the time. All we can do is strive to be a person that lifts others up a person. We can choose to add wind to the sails of others.